Navigating Fair Housing: Effective Communication with LEP Residents™
In this 25-minute, TDHCA approved lesson, participants address the essential skills needed to serve tenants with Limited English Proficiency (LEP) effectively. Following HUD’s 2016 Fair Housing guidance, the lesson provides practical tools, case studies, and recommended strategies for implementing translation and interpretation services, enhancing staff competence, and creating inclusive communication policies to strengthen community cohesion and prevent unintentional discrimination.
In this 25-minute, TDHCA approved lesson, participants address the essential skills needed to serve tenants with Limited English Proficiency (LEP) effectively. Following HUD’s 2016 Fair Housing guidance, the lesson provides practical tools, case studies, and recommended strategies for implementing translation and interpretation services, enhancing staff competence, and creating inclusive communication policies to strengthen community cohesion and prevent unintentional discrimination.
In this 25-minute, TDHCA approved lesson, participants address the essential skills needed to serve tenants with Limited English Proficiency (LEP) effectively. Following HUD’s 2016 Fair Housing guidance, the lesson provides practical tools, case studies, and recommended strategies for implementing translation and interpretation services, enhancing staff competence, and creating inclusive communication policies to strengthen community cohesion and prevent unintentional discrimination.